Stage one

I would ask you to put your complaint in an email to denise@laurencequilter.co.uk This is to ensure that I have a full understanding of the reasons for your complaint. Your complaint will be considered and I will give you a response within 28 days.

Knowledgeable property surveyor

If I am unable to agree on how to resolve your complaint then you have the opportunity to take your complaint to an independent redress provider as approved by RICS regulatory board. I personally have chosen the following redress providers: Ombudsman Services: Property, PO Box 1021, Warrington, WA4 9FE.

Reasons to Choose Laurence Quilter

  • Homebuyer reports
  • Building surveys
  • Home condition reports
  • Present market valuations
  • An experienced property consultant

I also offer pre-auction services. I will look at a property prior to auction, on your behalf, and advise on whether to go ahead or not. If you need help you with costings and advice on building control matters, this will not be a problem.

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Full Structural Report

In addition to the homebuyer report, I also provide you with a tailored full structural report. This is longer and more detailed than the homebuyer report, and is ideal for older and larger buildings, as well as properties that are listed or have unusual features or qualities.

I do understand time is of the essence, which is why you can depend on me to provide a speedy service.

 

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Denise specialises in

  • Homebuyer reports
  • Full structural surveys
  • Pre-auction reports
  • Condition reports
  • Present market valuations

Expert Advice

You can rely on me for sound, expert advice that will help you determine whether or not you should go ahead with the property purchase.

I maintain the highest levels of accuracy with my surveys.

You can rely on me for sound, expert advice that will help you determine whether or not you should go ahead with the property purchase.

I maintain the highest levels of accuracy with my surveys.

Complaint Review

If you’re experiencing a property-related issue, and are unsure how to go about resolving it, I will help you with the complaints-handling procedure. My aim is to ensure that your problem is solved, with the best possible outcome for you.

If you’re experiencing a property-related issue, and are unsure how to go about resolving it, I will help you with the complaints-handling procedure. My aim is to ensure that your problem is solved, with the best possible outcome for you.

Get in Touch Today

Make use of my services in areas such as Lewisham, Peckham, Forest Hill, Blackheath and the surrounding areas.

Do you have an enquiry? Get in touch with me today.

Make use of my services in areas such as Lewisham, Peckham, Forest Hill, Blackheath and the surrounding areas.

Do you have an enquiry? Get in touch with me today.